©2019 by The Face Paint Lady. 

Proudly presented by The Face Paint Lady

They err who think Santa Claus enters through the chimney. He enters through the heart. 
- C. W. Howard

North Pole Syracuse

The most sought after Santa and Mrs. Claus in Central New York, providing a truly magical experience your child will remember for a lifetime. The FPL North Pole Team is sure to help keep the magic alive for years to come!

Please see more of our amazing reviews on our facebook page! 


We've had Santa and Mrs Claus at a couple of family get togethers, and the authenticity is beyond expectations. The magic that is brought by this group is amazing!!! If your looking for the real deal, this is it. Not many will come close to bring what they bring. PERFECTION

- Joshua Detor

Thank you to everyone for your Santa recommendations! I have to tell you that [Mrs. Claus] is just unbelievable! She came to my home last night on such short notice and brought so much joy to many children...and the adults! Melody (Mrs Claus) is magical. She has a gift, she truly does. She and Santa were both wonderful!! 🎅🏻❤️🎄

- Lindsay Wilson

North Pole Services

Do You Believe In The Magic of Christmas?


Santa Surprise Visit

By far our most popular service! This enchanting visit from Santa and Mrs. Claus is a fully personalized experience! Watch the children's surprise as they find out that Santa really does know everything about them!

This cozy visit with Santa and Mrs. Claus includes

~At least 30 minutes of visit time (but can stay up to 1 hour)

~Meet and greet, Photo opp with children and family

~Mrs. Claus's Story Time with a NEW magical storybook this year!

~Candy and small goodies for the children from Mrs. Claus's basket.

~Individual "Talk Time" with Santa and Mrs Claus to discuss their Christmas wishes, strengths and accomplishments.

~Viewing of their own names on our exciting 10 foot long Naughty and Nice List

Optional: Santa can deliver gifts! (You provide). Just stash the wrapped, labeled gifts outside and Santa will slip them in his sack before entering.

*Small groups only

Elf Home Visit and Inspection

Our North Pole Elves can't wait to help your little ones get all prepared for Santa's Big Night. This adorable package is a great way to celebrate a milestone, congratulate good behavior, or just to add a little magic and secure a spot on Santa's Nice List! 


~15-20 minute visit with Santa's head elves

~Meet and greet, Photo opp for children and family

~A personalized letter from Santa himself

~Stories, crafts and activities

~Candy Canes and stickers for the children

~Optional Clean Room Inspection

Optional: Elves can deliver gifts! (You provide). Just stash the wrapped, labeled gifts outside and the elves will slip them in their basket before entering. 


Combine this with the Santa Surprise Visit for added wow factor! Special measures are taken to coordinate these packages when booked together.

Holiday Party Appearance

Home, Neighborhood, or Business

Everyone wants a Santa at their Christmas party, so why not get the BEST Santa available? 

Holiday Party Appearance includes:

Grand entrance

Meet and Greet/ Photo Opp/ Brief "Talk Time" with each child to discuss their Christmas wishes

Handing out of gifts, if desired (you provide)

Discounts for weekday evenings!

Flexibility. Want Santa to accompany the kids on a sleigh ride? Or lead them in a parade? Whatever you need, we've got you covered! 

Public Appearances

Tree lightings!


Photos with Santa!

Breakfast with Santa!

Community Events! 

Our Santa and Mrs Claus are experienced performers with bold, custom made costumes for that eye catching, larger-than-life appearance needed for busy public events.

Discounts for weekday evenings!

Book Santa and Mrs, or bring the entire North Pole Team for a magical event they will never forget! 

North Pole Workshop

Bring some of the magic of the workshop to your home or event! Children can make and keep a stuffed animal friend, under the guidance and instruction of our beloved Santa and Mrs. Claus! Santa will wear his workshop outfit, and fill his sack with everything needed to help kids make their own lovable stuffed friend! Wishes, games, coloring sheets and a story with Mrs. Claus included. 

Not into stuffed animals? Ask us about wood craft toys, ornaments or other make-and-keep options!

Night Before Christmas

Imagine their delight when your children catch Santa in the act on Christmas Eve! 

Stage yourselves and your children to catch Santa delivering gifts and stuffing their stockings (you provide items) and eating the cookies they left for him, while "secretly" taking photos and videos to cherish for years to come!

The children can enjoy a cookie with Santa if you choose, but only if they promise to stay in bed! 

10 minutes only.

This magical surprise is only available on Christmas Eve from 9:30-midnight.

Santa's A Capella Elves

Save the music apps for the office and indulge your guests in glorious three-part harmonies by our amazing A Capella Elf Trio!


Our beautiful North Pole Elves are professionally trained vocalists and music majors who can't wait to delight your family and guests with a classic repertoire of traditional holiday carols. Want something a little more upbeat? Our elves know every Christmas song from here to the North Pole and can happily include a mix of classic and modern carols, and they even take requests! Whether you want corner crooners or someone to lead the entire event in joyful song, our A Capella Elves are a festive addition to any holiday event!

Microphones and speaker provided if needed!

Face Painting and Balloon Twisting Elves

The same great quality face painting and balloon twisting you expect from the FPL, Santa-fied! Our talented elves can paint and twist a variety of holiday themed designs for boys, girls, even grownups!

Invite our face painting and balloon twisting elves for the merriest holiday party this side of the North Pole! 

Package includes:

Two professionally costumed elves, straight from Santa's Workshop

Face painting and balloon twisting for about 15 children per hour

Candy canes and stickers for the children



What makes OUR Santa the BEST Santa in Central New York?

**NO Costume Suits! Our beautiful, custom-made garments stand out above bagged costume suits. 

    NEW this year! New outfits for Santa and Mrs Claus! Choose Santa's traditional red coat or Santa's workshop attire!
**NO Cheap Beards! Our Santa's beautiful real hair designer beard adheres to the traditional, historical look of Santa Claus and mimics the extravagant beard style used in Hollywood and visual media. 
**Free candy canes and other small goodies for the children from Mrs. Claus's basket.

**Our locally famous Mrs. Claus, who can convince even the shyest child to visit with Santa!
**Authenticity! Our Santa and Mrs Claus have completed hundreds of hours of research, schooling and training to provide you with a believable experience. 

**Our Santa and Mrs Claus are warm, patient, and oh so jolly! 

A Note from Santa and Mrs. Claus:

We believe in the magic of Christmas deeply in our hearts, and we make every effort possible to instill that magic into the hearts of all who encounter us. We truly believe that being Santa and Mrs Claus is so much more than donning a red suit and beard or a festive dress.... it comes with a huge, important responsibility. It has the capability of making or breaking a child's belief in Christmas magic forever. That's why we go to great lengths and painstaking efforts to create the most magical experience possible, from the extra details in our wardrobe to our knowledge of the history of Santa Claus, to all of our elaborate tricks and clever little features. We pride ourselves in being "the real deal." Meeting Santa should be an experience, a memory... not a red velvet conveyor belt. We feel very blessed to have the opportunity to bring smiles to the faces of all we meet, to bring joy to the hearts of children, and sometimes, to help provide a little extra hope in the most delicate situations. Thank you for that opportunity. 

-Santa and Mrs. Claus


Santa's Schedule

Please take a look at Santa's calendar to help determine availability. It's always easier if we can plan a visit on a day that Santa and Mrs Claus are already out visiting around town instead of making several trips from the North Pole, but we can still make a special trip if needed! 


Ready to book your magical holiday experience?

Fill out the booking form, and our North Pole Communications Team will reply to your shortly! Holly jolly! Please read our Tips and Advice for Santa Visits below!


Tips and Advice if Santa is Visiting Your Home


Santa will text you once he is 5 minutes from your location. In the event of a delay or emergency Santa needs to be able to call you! Please make sure to provide a good phone number for the day of the event, and have that phone on you, charged, and with the ringer and text volume on, and please never answer the phone on speakerphone.


We recommend choosing a festive, well lit area that provides a lovely background for photos. Near the Christmas tree, wreath or fireplace look beautiful in photos.

PLEASE remember a lit fireplace will likely be too hot for Santa's heavy suit. 

A sturdy chair with no arms, such as a dining room chair, is recommended. If Mrs. Claus is attending, please remember a chair for her too. Chairs are not needed for elves. 

It is wise to leave space behind the chair for standing or group photos. 

Gift Distribution: 

If Santa is distributing gifts, all gifts should fit inside a 35 gallon trash bag and hidden in a previously arranged area away from children such as front porch, garage, etc. Santa will transfer the gifts to his special Santa Sack before entering. If there are more gifts, please let us know so special arrangements can be made.

All gifts should be clearly labeled. We recommend writing the name directly on the paper with black marker, as tags have a tendency to fall off. 

PLEASE make sure every child attending has a gift and that gifts are of comparable value to avoid hurt feelings.


Remember to charge cameras and phones before your event! Check that you have a memory card and extra battery if needed.

While we all love the classic pose of a child on Santa's knee, we have found that some of the best and most cherished photos are the ones taken candidly.  Snap away with abandon as your child interacts and makes wonderful memories with Santa and Mrs Claus. In photography class they taught us that 1 in every 10 photos is a keeper. Take as many as you can, you can always delete the bad ones later!


Please help Santa keep that magic alive. If children are watching Santa leave through the window for more than a few moments, it could be more difficult for him to make a clean getaway. 

Any balance due to Santa should be made discretely, not in front of the children. We feel this would spoil the magic.  Some families like to put the payment in a Christmas card for Santa, some like to send a check ahead of time, some like to simply slip the payment to Santa or Mrs Claus on the way out the door. Just let us know what is best for you. Please do not leave money in mailboxes or outdoors. 

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