©2019 by The Face Paint Lady. 

Proudly presented by The Face Paint Lady

They err who think Santa Claus enters through the chimney. He enters through the heart. 
- C. W. Howard

North Pole Syracuse

The most sought after Santa and Mrs. Claus in Central New York, providing a truly magical experience your child will remember for a lifetime. The FPL North Pole Team is sure to help keep the magic alive for years to come!


We've had Santa and Mrs Claus at a couple of family get togethers, and the authenticity is beyond expectations. The magic that is brought by this group is amazing!!! If your looking for the real deal, this is it. Not many will come close to bring what they bring. PERFECTION! 

-Joshua Detor

Thank you to everyone for your Santa recommendations! I have to tell you that [Mrs. Claus] is just unbelievable! She came to my home last night on such short notice and brought so much joy to many children...and the adults! Melody (Mrs Claus) is magical. She has a gift, she truly does. She and Santa were both wonderful!! 🎅🏻❤️🎄

-Lindsay Wilson

This team of people are truly phenomenal. Charlotte was a little scared of Santa and he didn’t push it. He waited for her to come to him and by the end she was hugging him! 🥰❤️These people pour their heart and soul into this & it shows. I was so tripped out because for a few moments I FORGOT it wasn’t *real* Seeing my kids faces and the magic from believing was absolutely incredible. I cannot recommend them enough.

-Kayleigh Whelan














What makes OUR Santa the BEST Santa in Central New York?

**NO Costume Suits! Our beautiful, custom-made garments stand out above bagged costume suits. 

    NEW this year! New outfits for Santa and Mrs Claus! Choose Santa's traditional red coat or Santa's workshop attire!
**NO Cheap Beards and NO scraggly grayish yellow whiskers! Our Santa's beautiful real beard /designer beard combo adheres to the traditional, historical look of Santa Claus and mimics the extravagant beard style used in Hollywood and visual media. 
**Free candy canes and other small goodies for the children from Mrs. Claus's basket.

**Our locally famous Mrs. Claus, who can convince even the shyest child to visit with Santa!
**Authenticity! Our Santa and Mrs Claus have completed hundreds of hours of research, schooling and training to provide you with a believable experience. 

**Our Santa and Mrs Claus are warm, patient, and oh so jolly! 

A Note from Santa and Mrs. Claus:

We believe in the magic of Christmas deeply in our hearts, and we make every effort possible to instill that magic into the hearts of all who encounter us. We truly believe that being Santa and Mrs Claus is so much more than donning a red suit and beard or a festive dress.... it comes with a huge, important responsibility. It has the capability of making or breaking a child's belief in Christmas magic forever. That's why we go to great lengths and painstaking efforts to create the most magical experience possible, from the extra details in our wardrobe to our knowledge of the history of Santa Claus, to all of our elaborate tricks and clever little features. We pride ourselves in being "the real deal." Meeting Santa should be an experience, a memory... not a red velvet conveyor belt. We feel very blessed to have the opportunity to bring smiles to the faces of all we meet, to bring joy to the hearts of children, and sometimes, to help provide a little extra hope in the most delicate situations. Thank you for that opportunity. 

-Santa and Mrs. Claus


All words, contents, images, and descriptions of the Santa Claus Oath including the Santa Claus Oath Crest are copyrighted under an attachment with Arcadia Publishing by Phillip L. Wenz. ISBN # 978-0-7385-4149-5 and LCCC # 2007925452 - All rights reserved.

Please see http://santaclausoath.webs.com/

Santa and Mrs. Claus of North Pole Syracuse - A division of The Face Paint Lady, proudly recited, signed and mailed the Santa Claus Oath as required on October 17, 2019 

Santa Claus Oath

I will seek knowledge to be well versed in the mysteries of bringing Christmas cheer and good will to all the people that I encounter in my journeys and travels.

I shall be dedicated to hearing the secret dreams of both children and adults.

I understand that the true and only gift I can give, as Santa, is myself.

I acknowledge that some of the requests I will hear will be difficult and sad. I know in these difficulties there lies an opportunity to bring a spirit of warmth, understanding and compassion.

I know the "real reason for the season" and know that I am blessed to be able to be a part of it.

I realize that I belong to a brotherhood and will be supportive, honest and show fellowship to my peers.

I promise to use "my" powers to create happiness, spread love and make fantasies come to life in the true and sincere tradition of the Santa Claus Legend.

I pledge myself to these principles as a descendant of St. Nicholas the gift giver of Myra.

                                                                                                                                                     -Phillip L. Wenz

Santa's Schedule

Please take a look at Santa's calendar to help determine availability. It's always easier if we can plan a visit on a day that Santa and Mrs Claus are already out visiting around town instead of making several trips from the North Pole, but we can still make a special trip if needed! 


Ready to book your magical holiday experience?

Fill out the booking form, and our North Pole Communications Team will reply to your shortly! Holly jolly! Please read our Tips and Advice for Santa Visits below!

Tips and Advice if Santa is Visiting Your Home


Santa will text you once he is 5 minutes from your location. In the event of a delay or emergency Santa needs to be able to call you! Please make sure to provide a good phone number for the day of the event, and have that phone on you, charged, and with the ringer and text volume on, and please never answer the phone on speakerphone.


We recommend choosing a festive, well lit area that provides a lovely background for photos. Near the Christmas tree, wreath or fireplace look beautiful in photos.

PLEASE remember a lit fireplace will likely be too hot for Santa's heavy suit. 

A sturdy chair with no arms, such as a dining room chair, is recommended. If Mrs. Claus is attending, please remember a chair for her too. Chairs are not needed for elves. 

It is wise to leave space behind the chair for standing or group photos. 

Gift Distribution: 

If Santa is distributing gifts, all gifts should fit inside a 35 gallon trash bag and hidden in a previously arranged area away from children such as front porch, garage, etc. Santa will transfer the gifts to his special Santa Sack before entering. If there are more gifts, please let us know so special arrangements can be made.

All gifts should be clearly labeled. We recommend writing the name directly on the paper with black marker, as tags have a tendency to fall off. 

PLEASE make sure every child attending has a gift and that gifts are of comparable value to avoid hurt feelings.


Remember to charge cameras and phones before your event! Check that you have a memory card and extra battery if needed.

While we all love the classic pose of a child on Santa's knee, we have found that some of the best and most cherished photos are the ones taken candidly.  Snap away with abandon as your child interacts and makes wonderful memories with Santa and Mrs Claus. In photography class they taught us that 1 in every 10 photos is a keeper. Take as many as you can, you can always delete the bad ones later!


Please help Santa keep that magic alive. If children are watching Santa leave through the window for more than a few moments, it could be more difficult for him to make a clean getaway. 

Any balance due to Santa should be made discretely, not in front of the children. We feel this would spoil the magic.  Some families like to put the payment in a Christmas card for Santa, some like to send a check ahead of time, some like to simply slip the payment to Santa or Mrs Claus on the way out the door. Just let us know what is best for you. Please do not leave money in mailboxes or outdoors. 

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